GMR’s Terminal 3 for Delhi Airport: A Successful Project Execution Model for Public-Private Partnership Initiatives?

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Case Details:

Case Code : PROM010
Case Length : 24 pages
Period : 2006-2010
Organization : GMR Group; Delhi International Airport Limited
Pub Date : 2011
Teaching Note :Available (Pages 6)
Countries : India
Industry : Infrastructure

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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"If our infrastructure gets delayed, our economic development, job creation, and foreign investment get delayed. Our economic agenda gets delayed — if not derailed "¹

- NR Narayana Murthy, Founder Chairman and Mentor, Infosys², in October, 2008

"It (Terminal 3) would signal the arrival of a new India, committed to join the ranks of modern, industrialized nations of the world... "³

"We are hopeful that by strengthening our partnership with the private sector, we will be able to improve our physical infrastructure... "⁴

- Manmohan Singh, Prime Minister of India, in July, 2010

Introduction

On July 14, 2010, the first flight touched down at India’s newly built Terminal 3 (T3) of Delhi airport, the swankiest and largest in the country, opening a new chapter in the history of the airport and the Indian Aviation Industry. It was around 4:40 pm (IST) when the first commercial flight, the Air India flight from John F Kennedy International Airport, New York, touched down on the runway to be greeted by water cannon salutes from both sides. The 220 passengers and 18 crew members of AI-102 flight were warmly welcomed by the airport senior officers and staff and treated as special guests. They posed for media cameras and received gifts and certificates for being the first group of passengers to arrive at T3. Sunil Gupta (Gupta), Director of an IT firm in New York, who

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was among the first passengers, said, "The old terminal was shabby and barely had basic facilities. This one looks good and is up to international standards."⁵

Introduction cont.. - Next Page>>

1]“Economic Growth Stifled by Poor Infrastructure,” www.thehindubusinessline.com, October 24, 2008.

2] Infosy Technologies Limited or Infosys is the second largest Information Technology Company in India. NR Narayana Murthy is one of seven persons who founded Infosys in 1981.

3] “IGI Swanky Terminal 3 Takes India into Club Class,” http://timesofindia.indiatimes.com, July 4, 2010.

4]"Economy to Achieve Double Digit Growth in 2-3 Years: Manmohan," www.thehindu.com, July 3, 2010.

5] "Air India Lands First at T3," www.indianexpress.com, July 15, 2010.